Privacy Policy

1. Introduction and Scope

Welcome to the FanDuel Sportsbook Privacy Policy. Your privacy and the security of your personal data are of paramount importance to us. This comprehensive Privacy Policy outlines how the FanDuel Sportsbook, its parent companies, subsidiaries, and affiliated entities (collectively referred to as "we," "us," or "our") collect, utilize, share, and rigorously protect your personal information when you access or interact with our website, mobile applications, sports betting platforms, and integrated iGaming casino services (collectively, the "Services").

By registering an account, completing a FanDuel Sportsbook login, or placing a wager through our platforms, you explicitly consent to the data practices described in this document. If you do not agree with any provision set forth in this Privacy Policy, you must refrain from using our Services.

2. Information We Collect

To provide a secure, legally compliant, and highly personalized online betting experience, we must collect various categories of information from you. This collection occurs during registration, account verification, financial transactions, and general interaction with the FanDuel Sportsbook.

2.1 Personally Identifiable Information (PII)

Due to strict state and federal gaming regulations, we are legally required to verify the identity of every user. When you create an account, we collect:

• Full legal name and date of birth.
• Residential physical address and mailing address.
• Email address and primary telephone number.
• Government-issued identification numbers, including but not limited to the last four digits of your Social Security Number (SSN) or, in some cases, your full SSN, to comply with Know Your Customer (KYC) and Anti-Money Laundering (AML) mandates.
• Photographic images of government-issued IDs (e.g., Driver's License or Passport) and facial recognition scans if manual identity verification is required.

2.2 Financial and Transactional Data

To facilitate deposits, wagers, and rapid withdrawals within the FanDuel Sportsbook ecosystem, we collect necessary financial information, including:

• Bank account numbers, routing numbers, and online banking login credentials (processed securely via third-party financial aggregators like Trustly or Plaid).
• Credit and debit card details, billing addresses, and expiration dates.
• E-wallet account details (such as PayPal or Venmo).
• A complete historical ledger of your betting activity, deposit amounts, withdrawal requests, and iGaming casino session data.

2.3 Geolocation and Device Information

Operating a legal online sportsbook requires strict adherence to geographic boundaries. Therefore, we collect precise and continuous data regarding your location and the device you use:

• Geolocation Data: We utilize advanced GPS, Wi-Fi triangulation, and cellular network data to pinpoint your exact physical location at the time of login and continuously while you are placing wagers. This is mandatory to ensure you are within a legally permitted jurisdiction.
• Device Data: We log your IP address, device type, operating system, unique device identifiers (UDID), browser type, and mobile network information to optimize the FanDuel Sportsbook app experience and prevent fraudulent account access.

3. How We Utilize Your Information

The information we collect is not merely stored; it is actively utilized to maintain the integrity, security, and functionality of the FanDuel Sportsbook platform. We use your data for the following primary purposes:

• Service Provision: To create and manage your betting account, process your financial transactions, settle your wagers accurately, and provide access to the iGaming casino lobby.
• Legal and Regulatory Compliance: To verify your age and identity, ensuring you meet the strict 21+ age requirement. We also use your data to monitor for suspicious betting patterns, prevent money laundering, and fulfill reporting obligations to state gaming commissions and the IRS.
• Security and Fraud Prevention: To authenticate your FanDuel Sportsbook login attempts, monitor for account takeovers, and utilize device fingerprinting to prevent multi-accounting or syndicate betting.
• Personalization and Marketing: To tailor your user experience by analyzing your betting preferences. This allows us to offer you targeted promotions, personalized Same Game Parlay (SGP) suggestions, and relevant odds boosts. You may opt out of promotional communications at any time.
• Customer Support: To quickly identify your account and betting history when you contact our support team, allowing for swift resolution of disputes or technical issues.

4. Information Sharing and Disclosure

We absolutely do not sell your Personally Identifiable Information to third-party data brokers for their independent marketing purposes. However, to operate the massive infrastructure of the FanDuel Sportsbook, we must share your data with trusted entities under strict confidentiality agreements:

4.1 Third-Party Service Providers

We share necessary data with vendors who perform critical services on our behalf. This includes payment processing gateways, identity verification services (e.g., LexisNexis), geolocation compliance software providers (e.g., GeoComply), and customer relationship management (CRM) tools.

4.2 Regulatory Authorities and Law Enforcement

Because sports betting is a heavily regulated industry, we are legally obligated to share user data, betting histories, and financial records with state gaming control boards (e.g., New Jersey Division of Gaming Enforcement, Pennsylvania Gaming Control Board) upon request. We will also disclose information to law enforcement agencies if we suspect fraudulent activity, match-fixing, or if compelled by a valid subpoena or court order.

4.3 Corporate Affiliates and Restructuring

Your information may be shared across our corporate family, including parent companies and subsidiaries, to provide a unified experience (e.g., linking your daily fantasy sports account with your sportsbook wallet). In the event of a merger, acquisition, or sale of assets, user data would likely be transferred to the acquiring entity.

5. Cookies and Tracking Technologies

The FanDuel Sportsbook utilizes cookies, web beacons, pixel tags, and similar tracking technologies to enhance navigation, analyze site traffic, and optimize our marketing efforts. Cookies are small text files stored on your device that remember your preferences and login state.

We use essential cookies that are necessary for the website to function (such as remembering your session during a live bet) and analytical cookies to understand how users interact with our platform. You have the ability to control or disable non-essential cookies through your web browser settings; however, doing so may severely impact the functionality of the betting interface and your ability to remain securely logged in.

6. Data Security Measures

Protecting your financial and personal data is our highest priority. The FanDuel Sportsbook employs enterprise-grade security architectures designed to thwart unauthorized access, alteration, or destruction of your information. Our security protocols include:

• Encryption: All data transmitted between your device and our servers is secured using Transport Layer Security (TLS) and AES-256 bit encryption, the exact standard used by major financial institutions.
• Access Controls: Internal access to user databases is strictly limited to authorized personnel on a "need-to-know" basis, protected by multi-factor authentication (MFA).
• Continuous Monitoring: Our cybersecurity teams operate 24/7, utilizing intrusion detection systems (IDS) and automated threat hunting to identify and neutralize potential vulnerabilities before they can be exploited.

While we implement these robust measures, no method of transmission over the internet is 100% secure. You are equally responsible for safeguarding your login credentials and utilizing strong, unique passwords for your betting account.

7. Your Privacy Rights and Choices

Depending on your state of residence, you may have specific legal rights regarding your personal data. The FanDuel Sportsbook is committed to honoring these rights across our platform:

• Right to Access: You may request a copy of the personal information we currently hold about you, including your betting history and financial ledgers.
• Right to Correction: If you believe your personal information is inaccurate or outdated, you have the right to request an immediate correction.
• Right to Deletion: You may request the permanent deletion of your account and personal data. *Please note: Due to gaming regulations and anti-money laundering laws, we are legally required to retain certain financial and betting records for a minimum of five (5) years, even if you request deletion.*
• Opting Out of Marketing: You can manage your communication preferences at any time by accessing your account settings or clicking the "Unsubscribe" link at the bottom of our promotional emails.

8. State-Specific Privacy Disclosures

If you are a resident of specific states like California, Colorado, Virginia, or Connecticut, you are granted additional rights under comprehensive state privacy laws (such as the CCPA/CPRA). You have the explicit right to know the categories of personal information we have collected, the sources from which it was collected, and the business purpose for its collection. Furthermore, you have the right to not face discrimination in pricing or service quality for exercising your privacy rights. To submit a verifiable consumer request regarding your state-specific rights, please utilize our dedicated privacy portal within your account settings.

9. Children's Privacy

The FanDuel Sportsbook and all associated iGaming services are strictly prohibited for individuals under the age of twenty-one (21). We do not knowingly collect, solicit, or maintain personal information from anyone under 21 years of age. Our rigorous KYC verification processes are designed specifically to prevent underage access. If we discover that a minor has circumvented our security to create an account, that account will be immediately terminated, and all data will be permanently purged in accordance with the Children's Online Privacy Protection Act (COPPA).

10. Changes to This Privacy Policy

The landscape of online sports betting and digital privacy is constantly evolving. As such, we reserve the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify you by prominently posting a notice on the FanDuel Sportsbook website, sending an alert through our mobile application, or emailing the address associated with your account. Your continued use of our Services after the effective date of the revised policy constitutes your acceptance of the new terms.